New member tips

New member tips
July 29, 2017 Aeroplan

By following these easy tips, new members will enhance their Aeroplan experience and receive the most relevant news and offers about accumulation and redemption opportunities, benefits, products and services under the program.

   Complete your profile and provide your email address

Make sure you complete your profile on, including giving us your email address so that we can better tailor your journey in the program and deliver offers and information that you are most interested in. Ensure that your information is always up to date.

Aeroplan is especially sensitive to the importance of the personal information that our members entrust us with. To maintain your trust and loyalty, we are committed to respecting the privacy of our members and protecting their personal information. For more information, visit our Privacy Statement.

   Set your goals

By better understanding what our members want to do with their miles, we are better placed to help them reach their goals. Tell Aeroplan what your goals are and we’ll use the information to tailor your experience in the program by personalizing the communications and offers that you receive from us, helping you to reach your goals faster. Members can update their goals as often as they’d like. Visit the Aeroplan Goal Setter.

   Stay active

Your Aeroplan miles will not expire as long as you have at least one accumulation or redemption activity every 12 months. Simple ways to keep your account active include using your card at 150 Aeroplan partner brands or 120 online retailers, setting up pre-authorised payments on an Aeroplan-affiliated financial card, redeeming your Aeroplan miles for an array of flight rewards or non-air rewards, donating miles to one of our Aeroplan member donation charities or transferring miles to another member (fees apply). Read our full 12-month expiry policy.

   Stay connected

Get your Aeroplan card on your phone by downloading the Aeroplan app to ensure you never miss an opportunity to earn miles. Opt-in to receive SMS notifications by texting your Aeroplan number to 27767 to stay up to date on all our best offers. Like us on Facebook and follow us on Twitter to stay in the know and connect with other members.

   Visit the Promotions section of often

Many bonus offers from Aeroplan partners become available throughout the year. Ensure you’re always up to date on when and where you can build your balance faster. Check out our five tips to earn miles faster here.